On the homepage, find the category of the item you want to buy (in the list of categories at the top of the page below the website title), move your mouse over the category name and you will see a list of subcategories. Select the category your item belongs to and you will be transferred to the product page. Here you can select the item you want to buy.
After clicking on the item you are looking for, select the size and fill in the quantity, then click “Add to Cart”. Review the items in your cart. Click “Continue” and you will be directed to the checkout page. Please indicate the destination of the item, the payment method and the billing address. Review your order information. You can edit your address and payment information. Select “Process Order” to complete the checkout. Don’t forget to save your order information in a safe place in case you need to check the status of your order.
Our website is free shipping, but if you want to get it faster you need to pay $35 shipping, we will choose FedEx (EXPRESS) fast line to send it to you, it can arrive in 3-5 days.
We will choose FedEx/Aramex/European Express to deliver your order. We have two delivery methods:
(1) We will deliver your package to our overseas warehouse via FedEx within 7-10 days.
(2) The courier staff at the transfer station will deliver your package to you.
After receiving your payment, we will process your order within 24 hours to ensure the product quality. If everything goes well, we will ship it within 24 hours.
We will choose UPS or DHL or Fedex to ship your order, which will arrive within 7-15 working days. Due to unforeseen circumstances, the time will be a little longer. Please don’t worry. Hope you can understand too.
After shipment, we will email the tracking number and actual shipment pictures to you (the email address you used when placing the order) so that you can check the order status at any time. After payment, please remember to check your email frequently, because if we have any problems, we will notify you by email
You can find the size chart below the size selection column. Our sizes are standard; you can choose the size you usually wear, or you can click this page to view our size guide.
When we get your payment, we will send your order to the factory within a few hours. So if you really want to change or cancel the order, we hope you can tell us within a few hours. Because it is difficult to stop the package for you after we send the order to the factory for preparation. So we hope you can understand.
1>If the goods are defective. We can give some compensation if you accept; if you want to return the goods, we can accept it.
Please contact us before returning the goods. Thank you for your help.
2>If there is no problem with the quality of the product, we cannot accept the return. For example, the size is too small for you, or when you receive the order, you find that you don’t like it, etc.
We only receive your order amount. Since we are from different countries and use different currencies, the bank may charge additional fees as bank fees. This is the fee for overseas transactions, used for currency exchange rate fees. Hope you can understand. If you still have questions, please send us an email.
When we send out your order, we will send you the package according to the address.
Moonlight was founded in 2015, focusing on light luxury jewelry sales, providing brands such as APM, Mejuri, Pandora, Swarovski, etc. With 10 years of design factories and global supply chains, we reduce costs and benefit customers. Global sales outlets and after-sales support, focusing on high-quality design, honest management, and guaranteeing authentic products. Choose Moonlight and enjoy quality services and products.